Thinking about quality : progress, wisdom, and Deming philosophy

On balance, this book succeeds in condensing a fair amount of contemporary thinking on quality. The words of the authors, a former journalist and a producer at NBC News, are telling: "Originally, we had intended this book to be more about the Baldrige Award and less about the Deming method, but...

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Autore principale: Dobyns, Lloyd
Natura: Libro
Lingua:Undetermined
Pubblicazione: New York Times Books/Random House 1994
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