The five pillars of TQM : how to make total quality management work for you

Creech, a retired U.S. Air Force general, argues persuasively that in order to remain competitive and combat Japanese incursions into U.S. markets, corporate America must adopt the five principles of total quality management (TQM): product, process, organization, leadership and commitment. In this s...

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Bibliografski detalji
Glavni autor: Creech, Bill
Format: Knjiga
Jezik:Undetermined
Izdano: New York Truman Talley Books/Dutton 1994
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Thư viện lưu trữ: Trung tâm Học liệu Trường Đại học Cần Thơ