Getting started in six sigma /
Zapisane w:
| 1. autor: | |
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| Format: | Sách giấy |
| Wydane: |
Hoboken, N.J. :
Wiley,
c2005.
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| Seria: | Getting started in.
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| Hasła przedmiotowe: | |
| Dostęp online: | Table of contents only Contributor biographical information Publisher description |
| Etykiety: |
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| Thư viện lưu trữ: | Thư viện Trường Đại học Đà Lạt |
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Spis treści:
- The meaning of six sigma
- The customer's point of view
- Outside-in thinking
- The nature of quality
- Product and service defects
- Improving process systems
- Striving for consistency
- Expectations and rules.