Process Mapping and Management

Ebook from IG Library ; As the economy moves toward a services orientation, companies are struggling with how to improve their offerings. Process management is a key component of the services that companies provide. This book has three main parts: mapping, improvement, and error-proofing and metrics...

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Détails bibliographiques
Auteur principal: Conger, Sue
Format: Livre
Langue:Undetermined
Publié: Business Expert Press 2011
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Accès en ligne:http://lrc.tdmu.edu.vn/opac/search/detail.asp?aID=2&ID=38229
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