Achieving Service Excellence Maximizing Enterprise Performance Through Innovation and Technology

Ebook from IG Library ; As the service sectors play an increasingly important role in all economies worldwide, service executives and professionals are well advised to recognize two main pathways to achieving sustainable success in services. The first path requires enhancing the strategic differenti...

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Detalhes bibliográficos
Autor principal: Chang, C. M
Formato: Livro
Idioma:Undetermined
Publicado em: Business Expert Press 2014
Assuntos:
Acesso em linha:http://lrc.tdmu.edu.vn/opac/search/detail.asp?aID=2&ID=38543
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