Achieving Service Excellence Maximizing Enterprise Performance Through Innovation and Technology
Ebook from IG Library ; As the service sectors play an increasingly important role in all economies worldwide, service executives and professionals are well advised to recognize two main pathways to achieving sustainable success in services. The first path requires enhancing the strategic differenti...
Uloženo v:
| Hlavní autor: | Chang, C. M |
|---|---|
| Médium: | Kniha |
| Jazyk: | Undetermined |
| Vydáno: |
Business Expert Press
2014
|
| Témata: | |
| On-line přístup: | http://lrc.tdmu.edu.vn/opac/search/detail.asp?aID=2&ID=38543 |
| Tagy: |
Přidat tag
Žádné tagy, Buďte první, kdo otaguje tento záznam!
|
| Thư viện lưu trữ: | Trung tâm Học liệu Trường Đại học Thủ Dầu Một |
|---|
Podobné jednotky
-
Lean Sigma Methods and Tools for Service Organizations
Autor: Motwani, Jaideep
Vydáno: (2012) -
Business Engineering and Service Design with Applications for Health Care Institutions
Autor: Barros, Óscar
Vydáno: (2013) -
Achieving service excellence : Maximizing enterprise performance through innovation and technology /
Autor: Chang, C. M. (Ching Ming), 1935-
Vydáno: (2014) -
Service and Service Systems
Autor: Hunter-Jones, Philippa
Vydáno: (2014) -
Service Thinking
Autor: Saperstein, Jeff
Vydáno: (2014)