Achieving Service Excellence Maximizing Enterprise Performance Through Innovation and Technology
Ebook from IG Library ; As the service sectors play an increasingly important role in all economies worldwide, service executives and professionals are well advised to recognize two main pathways to achieving sustainable success in services. The first path requires enhancing the strategic differenti...
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| Autor principal: | Chang, C. M |
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| Formato: | Livro |
| Idioma: | Undetermined |
| Publicado em: |
Business Expert Press
2014
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| Assuntos: | |
| Acesso em linha: | http://lrc.tdmu.edu.vn/opac/search/detail.asp?aID=2&ID=38543 |
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| Thư viện lưu trữ: | Trung tâm Học liệu Trường Đại học Thủ Dầu Một |
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