Phone Skills for the Information Age /

This five-hour program teaches proper phone use to help students develop and maintain professional relationships, project a positive company image, and provide reliable service. Phone Skills for the Information Age features realistic situations and problems found in today's increasingly complex...

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書目詳細資料
主要作者: Maxwell Dorothy
格式: 圖書
語言:Vietnamese
出版: American : Mc Graw Hill , 2005
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Thư viện lưu trữ: Thư viện Trường CĐ Kỹ Thuật Cao Thắng