Phone Skills for the Information Age /
This five-hour program teaches proper phone use to help students develop and maintain professional relationships, project a positive company image, and provide reliable service. Phone Skills for the Information Age features realistic situations and problems found in today's increasingly complex...
Đã lưu trong:
Tác giả chính: | |
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Định dạng: | Sách |
Ngôn ngữ: | Vietnamese |
Được phát hành: |
American :
Mc Graw Hill ,
2005
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Những chủ đề: | |
Các nhãn: |
Thêm thẻ
Không có thẻ, Là người đầu tiên thẻ bản ghi này!
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Thư viện lưu trữ: | Thư viện Trường CĐ Kỹ Thuật Cao Thắng |
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LEADER | 01100nam a2200229 a 4500 | ||
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003 | Thư viện trường Cao đẳng Kỹ thuật Cao Thắng | ||
005 | 20130625000000 | ||
008 | 130625 | ||
980 | \ | \ | |a Thư viện Trường CĐ Kỹ Thuật Cao Thắng |
024 | |a RG_1 #1 eb0 i1 | ||
020 | # | # | |a 978-0073017273 |
041 | 0 | # | |a vie |
082 | # | # | |a 651.7 / |b PH400N-d |
100 | 1 | # | |a Maxwell Dorothy |
245 | 0 | 0 | |a Phone Skills for the Information Age / |c Maxwell Dorothy |
260 | # | # | |a American : |b Mc Graw Hill , |c 2005 |
300 | # | # | |a 152tr. |
520 | # | # | |a This five-hour program teaches proper phone use to help students develop and maintain professional relationships, project a positive company image, and provide reliable service. Phone Skills for the Information Age features realistic situations and problems found in today's increasingly complex business environments. The text includes reinforce |
520 | # | # | |a ment exercises, self-assessments, case studies, reference charts for on-the-job use, and a glossary. |
650 | # | 4 | |a Phone in business |
650 | # | 4 | |a Phone etiquette |