The what the organization of the future looks like and how it delivers value to customers

The book contains real case examples that show how major international corporations (and one federal agency) have used Ostroff's concepts to meet their competitive goals. For instance, we see how Ford Motor Company's Customer Service Division turned to the horizontal organization to meet a...

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Bibliografische gegevens
Hoofdauteur: Ostroff, Frank
Andere auteurs: Frank Ostroff
Taal:Undetermined
English
Gepubliceerd in: New York Oxford University Press 1999
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