Phlebotomy a customer service approach a textbook for developing phlebotomy and customer service skills
Phlebotomy: A Customer-Service Approach is a comprehensive phlebotomy text that emphasizes the importance of customer service skills and appropriate work ethics in addition to excellent technical skills. Provides a thorough look at the profession and its techniques and includes the most current safe...
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| Tác giả chính: | |
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| Tác giả khác: | |
| Ngôn ngữ: | Undetermined English |
| Được phát hành: |
Clifton Park, N.Y.
Delmar/Thomson Learning
2002
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| Những chủ đề: | |
| Các nhãn: |
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| Thư viện lưu trữ: | Trung tâm Học liệu Trường Đại học Trà Vinh |
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| LEADER | 01215nam a2200289Ia 4500 | ||
|---|---|---|---|
| 001 | TVU_13620 | ||
| 008 | 210423s9999 xx 000 0 und d | ||
| 020 | |a 0766825183 | ||
| 020 | |a 9780766825185 | ||
| 041 | |a eng | ||
| 082 | |a 616.07561 | ||
| 082 | |b B431 | ||
| 100 | |a Davis, Bonnie K. | ||
| 245 | 0 | |a Phlebotomy a customer service approach | |
| 245 | 2 | |b a textbook for developing phlebotomy and customer service skills | |
| 245 | 0 | |c Bonnie K. Davis | |
| 260 | |a Clifton Park, N.Y. | ||
| 260 | |b Delmar/Thomson Learning | ||
| 260 | |c 2002 | ||
| 300 | |a 192 p. | ||
| 300 | |b ill. | ||
| 300 | |c 24 cm | ||
| 504 | |a Includes bibliographical references and index | ||
| 520 | |a Phlebotomy: A Customer-Service Approach is a comprehensive phlebotomy text that emphasizes the importance of customer service skills and appropriate work ethics in addition to excellent technical skills. Provides a thorough look at the profession and its techniques and includes the most current safety requirements. Designed for both beginning and continuing students and written in a concise straightforward format | ||
| 650 | |a Phlebotomy | ||
| 700 | |a Bonnie K. Davis | ||
| 980 | |a Trung tâm Học liệu Trường Đại học Trà Vinh | ||