Phlebotomy a customer service approach a textbook for developing phlebotomy and customer service skills

Phlebotomy: A Customer-Service Approach is a comprehensive phlebotomy text that emphasizes the importance of customer service skills and appropriate work ethics in addition to excellent technical skills. Provides a thorough look at the profession and its techniques and includes the most current safe...

Ausführliche Beschreibung

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Bibliographische Detailangaben
1. Verfasser: Davis, Bonnie K.
Weitere Verfasser: Bonnie K. Davis
Sprache:Undetermined
English
Veröffentlicht: Clifton Park, N.Y. Delmar/Thomson Learning 2002
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