Total Quality Management

This basic, comprehensive overview of total quality management (TQM) is designed to bridge the gap between engineering and management texts. Written in plain language, this text discusses how to tailor TQM to fit the specific needs of organizations of all types and sizes. The focus is on the princip...

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Detalles Bibliográficos
Autor principal: Richardson, Terry L.
Otros Autores: Terry L. Richardson
Lenguaje:Undetermined
English
Publicado: Clifton Park Cengage Learning, Inc 1997
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