Communication 2000 Communicating with Customers

Communicating With Customers emphasizes the communication skills necessary for providing excellent customer service. Communicating effectively to exceed customers' expectations is critical to the success and reputation of companies and their employees. This text demonstrates the importance of c...

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Detalles Bibliográficos
Autor principal: Agency for Instructional Technology
Lenguaje:Undetermined
English
Publicado: South-Western Thomson Learning 2002
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