Communication 2000 Communicating with Customers

Communicating With Customers emphasizes the communication skills necessary for providing excellent customer service. Communicating effectively to exceed customers' expectations is critical to the success and reputation of companies and their employees. This text demonstrates the importance of c...

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主要作者: Agency for Instructional Technology
语言:Undetermined
English
出版: South-Western Thomson Learning 2002
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Thư viện lưu trữ: Trung tâm Học liệu Trường Đại học Trà Vinh