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Communication 2000 Communicating with Customers

Communicating With Customers emphasizes the communication skills necessary for providing excellent customer service. Communicating effectively to exceed customers' expectations is critical to the success and reputation of companies and their employees. This text demonstrates the importance of c...

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Bibliographic Details
Main Author: Agency for Instructional Technology
Language:Undetermined
English
Published: South-Western Thomson Learning 2002
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Institutions: Trung tâm Học liệu Trường Đại học Trà Vinh