Measure what matters to customers : using key predictive indicators

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Measure what matters to customers : using key predictive indicators

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Dettagli Bibliografici
Autore principale:	Baker, Ronald J
Natura:	Sách
Lingua:	Undetermined
Pubblicazione:	Wiley 2006
Soggetti:	Quản lý thông tin;
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Thư viện lưu trữ:	Trung tâm Thư viện - Trường Đại học Công nghiệp TP. Hồ Chí Minh

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