Measure what matters to customers : using key predictive indicators

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Measure what matters to customers : using key predictive indicators

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Detalles Bibliográficos
Autor Principal:	Baker, Ronald J
Formato:	Sách
Idioma:	Undetermined
Publicado:	Wiley 2006
Những chủ đề:	Quản lý thông tin;
Các nhãn:	Engadir etiqueta Sen Etiquetas, Sexa o primeiro en etiquetar este rexistro!

Thư viện lưu trữ:	Trung tâm Thư viện - Trường Đại học Công nghiệp TP. Hồ Chí Minh

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