The empirical study about e-CRM: a case study of Viet Nam airlines
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| Jezik: | vie |
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| Online pristup: | https://dlib.udn.vn/module/chi-tiet-sach?RecordID=9540 |
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| Thư viện lưu trữ: | Trung tâm Công nghệ thông tin và Học liệu số, Đại học Đà Nẵng |
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