The application of Total Quality Management (TQM) model in University governance and development
International Journal of Advances in Engineering and Management (IJAEM); Volume 6, Issue 10; pp: 51-58
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International Journal of Advances in Engineering and Management (IJAEM)
2025
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| Online adgang: | https://elib.vku.udn.vn/handle/123456789/5910 |
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| Thư viện lưu trữ: | Trường Đại học Công nghệ Thông tin và Truyền thông Việt Hàn - Đại học Đà Nẵng |
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oai:elib.vku.udn.vn:123456789-59102025-11-18T08:47:03Z The application of Total Quality Management (TQM) model in University governance and development Phan, Thi Yen Dang, Vinh International Journal of Advances in Engineering and Management (IJAEM); Volume 6, Issue 10; pp: 51-58 Research shows that there are three levels of university quality management: quality control, quality assurance, and Total Quality Management (TQM). Currently, all three levels of quality management coexist in university management across different countries, as each of these methods aims to ensure that higher education products meet certain standards. There are various university quality management models, such as the university quality assurance model, the European EFQM Quality Award model, the ISO 9001 model, the organizational factors model, the C.I.P.O. model, and the TQM model. At present, higher education institutions are gradually improving their quality management systems. Total Quality Management is a comprehensive approach to quality improvement, emphasizing continuous enhancement across all aspects of an organization. In the context of universities in the region, which often face specific challenges and limitations, the implementation of TQM principles can offer significant benefits in terms of efficiency, performance, and stakeholder satisfaction. The research highlights the potential challenges and opportunities related to TQM deployment in regional university settings, including issues such as resource limitations, organizational culture, and stakeholder expectations. 2025-11-18T08:46:47Z 2025-11-18T08:46:47Z 2024-10 Working Paper 2395-5252 10.35629/5252-06105158 https://elib.vku.udn.vn/handle/123456789/5910 en application/pdf International Journal of Advances in Engineering and Management (IJAEM) |
| institution |
Trường Đại học Công nghệ Thông tin và Truyền thông Việt Hàn - Đại học Đà Nẵng |
| collection |
DSpace |
| language |
English |
| description |
International Journal of Advances in Engineering and Management (IJAEM); Volume 6, Issue 10; pp: 51-58 |
| format |
Working Paper |
| author |
Phan, Thi Yen Dang, Vinh |
| spellingShingle |
Phan, Thi Yen Dang, Vinh The application of Total Quality Management (TQM) model in University governance and development |
| author_facet |
Phan, Thi Yen Dang, Vinh |
| author_sort |
Phan, Thi Yen |
| title |
The application of Total Quality Management (TQM) model in University governance and development |
| title_short |
The application of Total Quality Management (TQM) model in University governance and development |
| title_full |
The application of Total Quality Management (TQM) model in University governance and development |
| title_fullStr |
The application of Total Quality Management (TQM) model in University governance and development |
| title_full_unstemmed |
The application of Total Quality Management (TQM) model in University governance and development |
| title_sort |
application of total quality management (tqm) model in university governance and development |
| publisher |
International Journal of Advances in Engineering and Management (IJAEM) |
| publishDate |
2025 |
| url |
https://elib.vku.udn.vn/handle/123456789/5910 |
| _version_ |
1849386809366151168 |