THE IMPACT OF CREATING SHARED VALUE ON PURCHASE INTENTION AND RECOMMENDATION INTENTION: A STUDY IN VIETNAM

Creating shared value (CSV) has been predicted as the next evolution of corporate social responsibility. Companies that follow the CSV approach integrate economic, societal, and environmental objectives in their strategy to pursue sustainability and competitive advantages. This study investigates th...

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Những tác giả chính: Nguyen, Ha Thu, Le, Phong Lam
Định dạng: Bài viết
Ngôn ngữ:English
Được phát hành: Trường Đại học Đà Lạt 2023
Truy cập trực tuyến:https://scholar.dlu.edu.vn/thuvienso/handle/DLU123456789/114471
https://tckh.dlu.edu.vn/index.php/tckhdhdl/article/view/971
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spelling oai:scholar.dlu.edu.vn:DLU123456789-1144712023-10-27T14:47:21Z THE IMPACT OF CREATING SHARED VALUE ON PURCHASE INTENTION AND RECOMMENDATION INTENTION: A STUDY IN VIETNAM Nguyen, Ha Thu Le, Phong Lam Creating shared value (CSV) has been predicted as the next evolution of corporate social responsibility. Companies that follow the CSV approach integrate economic, societal, and environmental objectives in their strategy to pursue sustainability and competitive advantages. This study investigates the effects of CSV contributions (which are framed as economic, social, and environmental contributions) on brand attitude, and then the effects of brand attitude on consumer purchase and recommendation intentions. This research also examines the moderating role of perceived personal relevance on the relationships between economic, social, and environmental contributions and brand attitude. The proposed model was empirically tested on a sample of 234 consumers in a metropolitan city in Vietnam. The results confirm that positive links exist between the three CSV contributions and brand attitude as well as between brand attitude and consumer intentions of purchasing and recommending. The study also finds that perceived personal relevance moderates the effect of environmental contribution on brand attitude. These effects help us better understand previous findings in the literature regarding the influence of CSV on consumer intentions and enrich the limited CSV research. Moreover, this study also provides managerial suggestions for companies in making their CSV decisions. 2023-03-04T08:26:40Z 2023-03-04T08:26:40Z 2022 Article 0866-787X https://scholar.dlu.edu.vn/thuvienso/handle/DLU123456789/114471 https://tckh.dlu.edu.vn/index.php/tckhdhdl/article/view/971 10.37569/DalatUniversity.12.4S.971(2022) en Tạp chí Khoa học Đại học Đà Lạt, Tập 12, Số 4S; tr. 26-41 application/pdf Trường Đại học Đà Lạt
institution Thư viện Trường Đại học Đà Lạt
collection Thư viện số
language English
description Creating shared value (CSV) has been predicted as the next evolution of corporate social responsibility. Companies that follow the CSV approach integrate economic, societal, and environmental objectives in their strategy to pursue sustainability and competitive advantages. This study investigates the effects of CSV contributions (which are framed as economic, social, and environmental contributions) on brand attitude, and then the effects of brand attitude on consumer purchase and recommendation intentions. This research also examines the moderating role of perceived personal relevance on the relationships between economic, social, and environmental contributions and brand attitude. The proposed model was empirically tested on a sample of 234 consumers in a metropolitan city in Vietnam. The results confirm that positive links exist between the three CSV contributions and brand attitude as well as between brand attitude and consumer intentions of purchasing and recommending. The study also finds that perceived personal relevance moderates the effect of environmental contribution on brand attitude. These effects help us better understand previous findings in the literature regarding the influence of CSV on consumer intentions and enrich the limited CSV research. Moreover, this study also provides managerial suggestions for companies in making their CSV decisions.
format Article
author Nguyen, Ha Thu
Le, Phong Lam
spellingShingle Nguyen, Ha Thu
Le, Phong Lam
THE IMPACT OF CREATING SHARED VALUE ON PURCHASE INTENTION AND RECOMMENDATION INTENTION: A STUDY IN VIETNAM
author_facet Nguyen, Ha Thu
Le, Phong Lam
author_sort Nguyen, Ha Thu
title THE IMPACT OF CREATING SHARED VALUE ON PURCHASE INTENTION AND RECOMMENDATION INTENTION: A STUDY IN VIETNAM
title_short THE IMPACT OF CREATING SHARED VALUE ON PURCHASE INTENTION AND RECOMMENDATION INTENTION: A STUDY IN VIETNAM
title_full THE IMPACT OF CREATING SHARED VALUE ON PURCHASE INTENTION AND RECOMMENDATION INTENTION: A STUDY IN VIETNAM
title_fullStr THE IMPACT OF CREATING SHARED VALUE ON PURCHASE INTENTION AND RECOMMENDATION INTENTION: A STUDY IN VIETNAM
title_full_unstemmed THE IMPACT OF CREATING SHARED VALUE ON PURCHASE INTENTION AND RECOMMENDATION INTENTION: A STUDY IN VIETNAM
title_sort impact of creating shared value on purchase intention and recommendation intention: a study in vietnam
publisher Trường Đại học Đà Lạt
publishDate 2023
url https://scholar.dlu.edu.vn/thuvienso/handle/DLU123456789/114471
https://tckh.dlu.edu.vn/index.php/tckhdhdl/article/view/971
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