Awareness and Implementation of Total Quality Management: The case of Enterprises in Danang City
Implementation of quality management in accordance with advanced quality management models, especially the Total Quality Management (TQM) approach, is crucial to the outcome quality of organizations, customer satisfaction, organizational competitive advantages, and financial performance in the prese...
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University of Economics Ho Chi Minh City
2023
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| Truy cập trực tuyến: | http://jabes.ueh.edu.vn/Home/SearchArticle?article_Id=b79eb630-26a1-457d-9365-9c10cbe21d96 http://scholar.dlu.edu.vn/thuvienso/handle/DLU123456789/115506 |
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oai:scholar.dlu.edu.vn:DLU123456789-1155062023-03-08T03:56:35Z Awareness and Implementation of Total Quality Management: The case of Enterprises in Danang City Nguyen, Thi Bich Thuy Implementation of quality management in accordance with advanced quality management models, especially the Total Quality Management (TQM) approach, is crucial to the outcome quality of organizations, customer satisfaction, organizational competitive advantages, and financial performance in the present integrating environment. This study aims to construct measures to assess the awareness and implementation situation of TQM among the enterprises in Danang city. The results show that despite a high level of quality awareness by the managers, the TQM implementation is still limited among the surveyed businesses. 2023-03-08T03:56:35Z 2023-03-08T03:56:35Z 2016 Article 2615-9112 http://jabes.ueh.edu.vn/Home/SearchArticle?article_Id=b79eb630-26a1-457d-9365-9c10cbe21d96 http://scholar.dlu.edu.vn/thuvienso/handle/DLU123456789/115506 10.24311/jabes/2016.23.3.06 en Journal of Asian Business and Economic Studies, Volume 23, Issue 03; p. 57-72 application/pdf University of Economics Ho Chi Minh City |
| institution |
Thư viện Trường Đại học Đà Lạt |
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Thư viện số |
| language |
English |
| description |
Implementation of quality management in accordance with advanced quality management models, especially the Total Quality Management (TQM) approach, is crucial to the outcome quality of organizations, customer satisfaction, organizational competitive advantages, and financial performance in the present integrating environment. This study aims to construct measures to assess the awareness and implementation situation of TQM among the enterprises in Danang city. The results show that despite a high level of quality awareness by the managers, the TQM implementation is still limited among the surveyed businesses. |
| format |
Article |
| author |
Nguyen, Thi Bich Thuy |
| spellingShingle |
Nguyen, Thi Bich Thuy Awareness and Implementation of Total Quality Management: The case of Enterprises in Danang City |
| author_facet |
Nguyen, Thi Bich Thuy |
| author_sort |
Nguyen, Thi Bich Thuy |
| title |
Awareness and Implementation of Total Quality Management: The case of Enterprises in Danang City |
| title_short |
Awareness and Implementation of Total Quality Management: The case of Enterprises in Danang City |
| title_full |
Awareness and Implementation of Total Quality Management: The case of Enterprises in Danang City |
| title_fullStr |
Awareness and Implementation of Total Quality Management: The case of Enterprises in Danang City |
| title_full_unstemmed |
Awareness and Implementation of Total Quality Management: The case of Enterprises in Danang City |
| title_sort |
awareness and implementation of total quality management: the case of enterprises in danang city |
| publisher |
University of Economics Ho Chi Minh City |
| publishDate |
2023 |
| url |
http://jabes.ueh.edu.vn/Home/SearchArticle?article_Id=b79eb630-26a1-457d-9365-9c10cbe21d96 http://scholar.dlu.edu.vn/thuvienso/handle/DLU123456789/115506 |
| _version_ |
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