Call Center Operation: Design, Operation, and Maintenance
Gives complete coverage of the critical issues involved in the design, implementation, organization, and management of a customer call center
Đã lưu trong:
| Tác giả chính: | |
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| Định dạng: | Sách |
| Ngôn ngữ: | English |
| Được phát hành: |
Digital Press
2011
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| Những chủ đề: | |
| Truy cập trực tuyến: | http://scholar.dlu.edu.vn/thuvienso/handle/DLU123456789/26302 |
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| Thư viện lưu trữ: | Thư viện Trường Đại học Đà Lạt |
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oai:scholar.dlu.edu.vn:DLU123456789-263022011-10-25T03:22:06Z Call Center Operation: Design, Operation, and Maintenance Sharp, Duane Tin học Gives complete coverage of the critical issues involved in the design, implementation, organization, and management of a customer call center 2011-10-25T03:22:06Z 2011-10-25T03:22:06Z 2003 Book 155558277x http://scholar.dlu.edu.vn/thuvienso/handle/DLU123456789/26302 en application/chm Digital Press |
| institution |
Thư viện Trường Đại học Đà Lạt |
| collection |
Thư viện số |
| language |
English |
| topic |
Tin học |
| spellingShingle |
Tin học Sharp, Duane Call Center Operation: Design, Operation, and Maintenance |
| description |
Gives complete coverage of the critical issues involved in the design, implementation, organization, and management of a customer call center |
| format |
Book |
| author |
Sharp, Duane |
| author_facet |
Sharp, Duane |
| author_sort |
Sharp, Duane |
| title |
Call Center Operation: Design, Operation, and Maintenance |
| title_short |
Call Center Operation: Design, Operation, and Maintenance |
| title_full |
Call Center Operation: Design, Operation, and Maintenance |
| title_fullStr |
Call Center Operation: Design, Operation, and Maintenance |
| title_full_unstemmed |
Call Center Operation: Design, Operation, and Maintenance |
| title_sort |
call center operation: design, operation, and maintenance |
| publisher |
Digital Press |
| publishDate |
2011 |
| url |
http://scholar.dlu.edu.vn/thuvienso/handle/DLU123456789/26302 |
| _version_ |
1757659511547494400 |