Service Management

This is the most comprehensive and widely used introduction to service operations on the market. It is written by one of the top authorities on the subject.

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Detalles Bibliográficos
Autor principal: Fitzsimmons, James A.
Formato: Libro
Lenguaje:English
Publicado: Mc-GrawHill 2012
Materias:
Acceso en línea:https://scholar.dlu.edu.vn/thuvienso/handle/DLU123456789/30047
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Descripción
Sumario:This is the most comprehensive and widely used introduction to service operations on the market. It is written by one of the top authorities on the subject.