Understanding and Managing Customers

Understanding and Managing Customers provides a comprehensive overview of the process and pitfalls of understanding and managing customers. Readers gain an easy and applied introduction to this subject thanks to the accessible and clear writing style and a truly European focus. Designed for first ye...

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Những tác giả chính: Doole, Isobel, Lancaster, Peter, Lowe, Robin
Định dạng: Sách
Ngôn ngữ:English
Được phát hành: FT Times 2012
Những chủ đề:
Truy cập trực tuyến:http://scholar.dlu.edu.vn/thuvienso/handle/DLU123456789/30069
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Thư viện lưu trữ: Thư viện Trường Đại học Đà Lạt
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spelling oai:scholar.dlu.edu.vn:DLU123456789-300692012-03-03T07:42:30Z Understanding and Managing Customers Doole, Isobel Lancaster, Peter Lowe, Robin Economics Understanding and Managing Customers provides a comprehensive overview of the process and pitfalls of understanding and managing customers. Readers gain an easy and applied introduction to this subject thanks to the accessible and clear writing style and a truly European focus. Designed for first year undergraduates on both business studies and marketing degrees. This text is also useful for HND students, those studying for the Chartered Institute of Marketing certificate and practitioners in the early stages of their careers. 2012-03-01T00:47:37Z 2012-03-01T00:47:37Z 2005 Book 0273685627 http://scholar.dlu.edu.vn/thuvienso/handle/DLU123456789/30069 en application/pdf FT Times
institution Thư viện Trường Đại học Đà Lạt
collection Thư viện số
language English
topic Economics
spellingShingle Economics
Doole, Isobel
Lancaster, Peter
Lowe, Robin
Understanding and Managing Customers
description Understanding and Managing Customers provides a comprehensive overview of the process and pitfalls of understanding and managing customers. Readers gain an easy and applied introduction to this subject thanks to the accessible and clear writing style and a truly European focus. Designed for first year undergraduates on both business studies and marketing degrees. This text is also useful for HND students, those studying for the Chartered Institute of Marketing certificate and practitioners in the early stages of their careers.
format Book
author Doole, Isobel
Lancaster, Peter
Lowe, Robin
author_facet Doole, Isobel
Lancaster, Peter
Lowe, Robin
author_sort Doole, Isobel
title Understanding and Managing Customers
title_short Understanding and Managing Customers
title_full Understanding and Managing Customers
title_fullStr Understanding and Managing Customers
title_full_unstemmed Understanding and Managing Customers
title_sort understanding and managing customers
publisher FT Times
publishDate 2012
url http://scholar.dlu.edu.vn/thuvienso/handle/DLU123456789/30069
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