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| LEADER |
00942nam a22002651a 4500 |
| 001 |
000034797 |
| 003 |
11011 |
| 005 |
20151027134508.0 |
| 008 |
151027s2008 000 eng |
| 020 |
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|a 9780071465441
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| 041 |
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|a eng
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| 082 |
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|a 420.30
|b YA-K
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| 100 |
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|a Yang, Kai
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| 245 |
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|a Voice of the Customer: Capture and Analysis
|c Dr. Kai Yang
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| 260 |
|
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|a McGraw Hill Companies Inc
|c 2008
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| 300 |
|
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|a 389p. : ill ; 25cm
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| 650 |
|
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|a Voice of the Customer: Capture and Analysis, Society, Customer
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| OWN |
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|a LNN
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| AVA |
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|a UDN50
|b LNN
|c English
|d 420.30 YA-K
|e available
|t Error 5001 Not defined in file expand_doc_bib_avail.
|f 2
|g 0
|h N
|i 0
|j AN
|k 1
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| 999 |
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|a From the UDN01
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| AVA |
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|a UDN50
|b LNN
|c English
|d 420.30 YA-K
|e available
|t Error 5001 Not defined in file expand_doc_bib_avail.
|f 2
|g 0
|h N
|i 0
|j AN
|k 1
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| TYP |
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|a Monograph
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| 980 |
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|a Mạng thư viện Đại học Đà Nẵng
|
