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010220|1999 vm 000 eng |
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|a 0471984906
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|a IRC
|c IRC
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|a eng
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1 |
4 |
|a 658.8
|b KA-H
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|a Kasper, Hans.
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| 245 |
0 |
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|a Services marketing management :
|b an international perspective /
|c Hans Kasper.
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| 260 |
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|a New york :
|b John Wiley and Sons,
|c 1999.
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| 300 |
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|a 750p. :
|b ill.
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| 630 |
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|a Marketing.
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| 630 |
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|a Management.
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| 650 |
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|a Service industries
|x Marketing
|x Management.
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| 650 |
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|a Customer service
|x Marketing
|x Management.
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|a DUT
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| AVA |
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|a UDN50
|b DUT
|c Book
|d 658.8 KA-H
|e available
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|j SH
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|a From the UDN01
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| AVA |
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|a UDN50
|b DUT
|c Book
|d 658.8 KA-H
|e available
|t Error 5001 Not defined in file expand_doc_bib_avail.
|f 1
|g 0
|h N
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|a Monograph
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| TYP |
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|a Printed language
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| 980 |
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|a Mạng thư viện Đại học Đà Nẵng
|
