Services marketing management : an international perspective /

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Services marketing management : an international perspective /

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Xehetasun bibliografikoak
Egile nagusia:	Kasper, Hans.
Formatua:	Liburua
Hizkuntza:	English
Argitaratua:	New york : John Wiley and Sons, 1999.
Gaiak:	Marketing. Management. Service industries > Marketing > Management. Customer service > Marketing > Management.
Etiketak:	Etiketa erantsi Etiketarik gabe, Izan zaitez lehena erregistro honi etiketa jartzen!

Thư viện lưu trữ:	Mạng thư viện Đại học Đà Nẵng

Antzeko izenburuak

Services marketing management a strategic perspective
nork: Kasper, Hans.
Argitaratua: (2006)

Contemporary services marketing management : a reader /
Argitaratua: (1997)

Service innovation /
Argitaratua: (2016)

Services marketing /
nork: Zeithaml, Valarie A.
Argitaratua: (1996)

Service Management and Marketing Principles
nork: Jay, Kandampully, et al.
Argitaratua: (2025)

Services marketing : integrating customer focus across the firm /
nork: Zeithaml, Valarie A.
Argitaratua: (2006)

Interactive services marketing /
nork: Fisk, Raymond P.
Argitaratua: (2000)

Interactive services marketing /
nork: Fisk, Raymond P.
Argitaratua: (2008)

Services marketing : integrating customer focus across the firm /
nork: Zeithaml, Valarie A.
Argitaratua: (2000)

Services marketing
nork: Zeithaml, Valarie A.
Argitaratua: (2006)

Services marketing /
nork: Kurtz, David L., 1941-
Argitaratua: (1998)

Marketing in travel and tourism
nork: Middleton, Victor T. C.
Argitaratua: (2009)

Services Marketing Cases in Emerging Markets. 1st ed. 2017
nork: Roy, Sanjit Kumar, et al.
Argitaratua: (2020)

Professional services :
nork: Delong, Thomas
Argitaratua: (2003)

Customer service
nork: Lucas, Robert W.
Argitaratua: (2005)

Services marketing :
nork: Hoffman, K. Douglas
Argitaratua: (2006)

Customer service secrets
nork: Economy, Peter
Argitaratua: (2004)

Professional services marketing
nork: Schultz, Mike
Argitaratua: (2013)

Principles of services marketing
nork: Palmer, Adrian
Argitaratua: (2005)

Marketing management for small and medium enterprises: About customers: Gathering information on purchasing processes and trends
nork: Business School of the National Economics Univ. of Hanoi
Argitaratua: (2001)

Strategic Marketing Cases in Emerging Markets. 1st ed. 2017
nork: Adhikari, Atanu, et al.
Argitaratua: (2020)

Marketing plans for services : a complete guide
nork: McDonald, Malcolm, et al.
Argitaratua: (2015)

Instructor's Manual for Strategic Marketing Cases in Emerging Markets. 1st ed. 2017
nork: Adhikari, Atanu, et al.
Argitaratua: (2020)

Services Marketing /
nork: Zeithaml Valarie A
Argitaratua: (2005)

Marketing the professional services firm :
nork: Young, Laurie
Argitaratua: (2005)

Uncommon service : how to win by putting customers at the core of your business /
nork: Frei, Frances.
Argitaratua: (2012)

Services marketing
nork: Bateson, John E. G
Argitaratua: (2011)

Quản trị marketing trong các doanh nghiệp vừa và nhỏ: Thu thập thông tin về quá trình và xu hướng mua hàng của khách hàng
nork: Viện Quản trị kinh doanh
Argitaratua: (2001)

Essentials of Services Marketing (3rd Edition)
nork: Jochen, Wirtz, et al.
Argitaratua: (2023)

Relationship marketing : bringing quality, customer service, and marketing together /
nork: Christopher, Martin.
Argitaratua: (1991)

Service management and marketing
nork: Grönroos, Christian
Argitaratua: (2015)

Services Marketing: Intergrating Customer Focus Across the Firm
nork: Valarie A., Zeithaml, et al.
Argitaratua: (2021)

Services marketing : concepts, strategies, & cases /
nork: Hoffman, K. Douglas,, et al.
Argitaratua: (2017)

Consumers and services /
nork: Gabbott, Mark.
Argitaratua: (1998)

Services marketing
nork: Fisk, Raymond P
Argitaratua: (2014)

Professional services marketing :
nork: Schultz, Mike
Argitaratua: (2013)

Marketing management /
nork: Kotler, Philip, 1931-
Argitaratua: (2000)

Marketing for Rainmakers: 52 Rules of Engagement to Attract and Retain Customers for Life /
nork: Fragasso Phil
Argitaratua: (2008)

Marketing management : strategies and programs /
nork: Guiltinan, Joseph P.
Argitaratua: (1997)

Basic marketing management /
nork: Dalrymple, Douglas J.
Argitaratua: (2000)