Quality management in hospitality : best practice in action /
This book is about: Hospitality and Quality; A systematic approach to quality; Alpha flight services; Country club hotel group; English lakes hotels; ....
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| Other Authors: | Lockwood, Andrew (Editor), Baker, Michael (Editor), Ghillyer, Andrew (Editor) |
|---|---|
| Format: | Book |
| Language: | English |
| Published: |
London :
Cassell,
1996.
|
| Subjects: | |
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| Institutions: | Mạng thư viện Đại học Đà Nẵng |
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