Quality management in hospitality : best practice in action /

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Quality management in hospitality : best practice in action /

This book is about: Hospitality and Quality; A systematic approach to quality; Alpha flight services; Country club hotel group; English lakes hotels; ....

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書誌詳細
その他の著者:	Lockwood, Andrew (編集者), Baker, Michael (編集者), Ghillyer, Andrew (編集者)
フォーマット:	図書
言語:	English
出版事項:	London : Cassell, 1996.
主題:	Management. Hospitality industry. Hospitality industry > Great Britain > Management. Total quality management > Great Britain. Tourism > Management. Quality assurance > Great Britain.
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