Managing quality /
This book is divided into five parts: The development of total quality management (TQM); The business context of TQM; The introduction of TQM; Quality management systems, tools and techniques; and TQM through continuous improvement.
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| Format: | Livre |
| Langue: | English |
| Publié: |
Oxford :
Blackwell Business,
1999.
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| Édition: | 3rd ed. |
| Sujets: | |
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| Thư viện lưu trữ: | Mạng thư viện Đại học Đà Nẵng |
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