Customer service excellence : a concise guide for librarians
Future-Driven Library Marketing offers a unique #38; practical program to position #38; market the library as the choice information provider to all of its customers. Darlene Weingand suggests that the best strategies to market the library are future-driven-ones that position the library #38; its pr...
Đã lưu trong:
| Tác giả chính: | |
|---|---|
| Định dạng: | Sách |
| Ngôn ngữ: | Undetermined |
| Được phát hành: |
Chicago
American Library Association
1997
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| Những chủ đề: | |
| Các nhãn: |
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| Thư viện lưu trữ: | Trung tâm Học liệu Trường Đại học Cần Thơ |
|---|
| LEADER | 01113nam a2200217Ia 4500 | ||
|---|---|---|---|
| 001 | CTU_127073 | ||
| 008 | 210402s9999 xx 000 0 und d | ||
| 082 | |a 025.5 | ||
| 082 | |b W423 | ||
| 100 | |a Weingand, Darlene E. | ||
| 245 | 0 | |a Customer service excellence : | |
| 245 | 2 | |b a concise guide for librarians | |
| 245 | 0 | |c Darlene Weingand | |
| 260 | |a Chicago | ||
| 260 | |b American Library Association | ||
| 260 | |c 1997 | ||
| 520 | |a Future-Driven Library Marketing offers a unique #38; practical program to position #38; market the library as the choice information provider to all of its customers. Darlene Weingand suggests that the best strategies to market the library are future-driven-ones that position the library #38; its products #38; services for success, no matter what the future holds. Regardless of the size #38; type of your library, you will want to use this valuable tool in planning your marketing strategy-now #38; in the future. | ||
| 650 | |a Public services (Libraries) | ||
| 650 | |z United States | ||
| 904 | |i Nguyên | ||
| 980 | |a Trung tâm Học liệu Trường Đại học Cần Thơ | ||