Customer service excellence :

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Customer service excellence : a concise guide for librarians

Future-Driven Library Marketing offers a unique #38; practical program to position #38; market the library as the choice information provider to all of its customers. Darlene Weingand suggests that the best strategies to market the library are future-driven-ones that position the library #38; its pr...

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書目詳細資料
主要作者:	Weingand, Darlene E.
格式:	圖書
語言:	Undetermined
出版:	Chicago American Library Association 1997
主題:	Public services (Libraries) United States
標簽:	添加標簽沒有標簽, 成為第一個標記此記錄!

Thư viện lưu trữ:	Trung tâm Học liệu Trường Đại học Cần Thơ

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