Customer service excellence : a concise guide for librarians
Future-Driven Library Marketing offers a unique #38; practical program to position #38; market the library as the choice information provider to all of its customers. Darlene Weingand suggests that the best strategies to market the library are future-driven-ones that position the library #38; its pr...
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| Formato: | Livro |
| Idioma: | Undetermined |
| Publicado em: |
Chicago
American Library Association
1997
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| Thư viện lưu trữ: | Trung tâm Học liệu Trường Đại học Cần Thơ |
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