Customer service excellence :

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Customer service excellence : a concise guide for librarians

Future-Driven Library Marketing offers a unique #38; practical program to position #38; market the library as the choice information provider to all of its customers. Darlene Weingand suggests that the best strategies to market the library are future-driven-ones that position the library #38; its pr...

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Bibliografiske detaljer
Hovedforfatter:	Weingand, Darlene E.
Format:	Bog
Sprog:	Undetermined
Udgivet:	Chicago American Library Association 1997
Fag:	Public services (Libraries) United States
Tags:	Tilføj Tag Ingen Tags, Vær først til at tagge denne postø!

Thư viện lưu trữ:	Trung tâm Học liệu Trường Đại học Cần Thơ

Lignende værker

Customer service in libraries :
Udgivet: (2013)

Technical services in libraries
Udgivet: (2001)

Introduction to technical services
af: Evans, G. Edward
Udgivet: (2002)

Guide to technical services resources
af: Johnson, Peggy
Udgivet: (1994)

A process approach to defining services for undergraduates /
af: Prescott, Melissa Kalpin.

"'Tis better to be brief than tedious" ? The evolution of the American Public library annual report, 1876-2004 /
af: Lear, Bernadette A.

Library services for adults in the 21st century
af: Okobi, Elsie A. Rogers Halliday.
Udgivet: (2014)

Putting customers first: Standards for serving the american poeple
Udgivet: (1994)

Social science reference services
af: Baxter, Pam M.
Udgivet: (1995)

The new planning for results :
af: Nelson, Sandra S.
Udgivet: (2001)

Technical services management 1965 - 1990 :
af: Smith, Linda C.
Udgivet: (1996)

Creating policies for results :
Udgivet: (2003)

The quality library : A guide to staff-driven improvement, better efficiency, and happier customers : review /
af: Alexander, Jean.

Digitised methods of library services
af: Singh, Pramod Kumar
Udgivet: (2004)

New directions in technical services:
af: Johnson, Peggy
Udgivet: (1997)

Computer and library services
Udgivet: (1998)

Comparing service priorities between staff and users in Association of Research Libraries (ARL) member libraries /
af: Jaggars, Damon E.

Spanish faculty preferences and usage of library services in the field of science and technology /
af: Pinto, Maria.

The role of service quality in student academic success: a case study in the public universities library
af: Nguyen, Le Ngoc Tram, et al.
Udgivet: (2023)

Staffing for results :
af: Mayo, Diane
Udgivet: (2002)

Marketing concepts for libraries and information services
af: Sáez, Eileen Elliott de
Udgivet: (2004)

Developing library and information center collections
af: Evans, G. Edwards
Udgivet: (2004)

Library and information center management
af: Stueart, Robert D.
Udgivet: (2002)

Developing library and information center collections
af: Evans, G. Edward
Udgivet: (2000)

Library and information center management
af: Stueart, Robert D.
Udgivet: (2002)

Developing library and information center collections
af: Evans, G. Edwards
Udgivet: (2004)

Library technical services:
af: Godden, Irene P.
Udgivet: (1991)

Reference services
af: Sharma, S. K.
Udgivet: (2005)

Library and information center management
af: Stueart, Robert D.
Udgivet: (2002)

Reference and information services :
Udgivet: (1991)

Reference and information services :
Udgivet: (2001)

Managing for results :
af: Nelson, Sandra S.
Udgivet: (2000)

Technical services today and tomorrow
Udgivet: (1998)

Developing an outstanding core collection:
af: Alabaster, Carol
Udgivet: (2002)

Teaching-learning library and information services :
af: Jain, Mahendra Kumar
Udgivet: (2006)

Directory of library technical services home pages
af: Stewart, Barbara
Udgivet: (1997)

Managing outsourcing in library and information services
af: Pantry, Sheila
Udgivet: (2004)

Barriers to U.S. service trade in Japan
af: Alexander, Arthur J.
Udgivet: (1984)

Service America in the new economy /
af: Albrecht, Karl, 1941-
Udgivet: (2002)

Information technology and library services
af: Sharma, S. K.
Udgivet: (2007)