Customer service excellence :

Codice QR

Customer service excellence : a concise guide for librarians

Future-Driven Library Marketing offers a unique #38; practical program to position #38; market the library as the choice information provider to all of its customers. Darlene Weingand suggests that the best strategies to market the library are future-driven-ones that position the library #38; its pr...

Descrizione completa

Salvato in:

Dettagli Bibliografici
Autore principale:	Weingand, Darlene E.
Natura:	Libro
Lingua:	Undetermined
Pubblicazione:	Chicago American Library Association 1997
Soggetti:	Public services (Libraries) United States
Tags:	Aggiungi Tag Nessun Tag, puoi essere il primo ad aggiungerne! !

Thư viện lưu trữ:	Trung tâm Học liệu Trường Đại học Cần Thơ

Documenti analoghi

Customer service in libraries :
Pubblicazione: (2013)

Technical services in libraries
Pubblicazione: (2001)

Introduction to technical services
di: Evans, G. Edward
Pubblicazione: (2002)

Guide to technical services resources
di: Johnson, Peggy
Pubblicazione: (1994)

A process approach to defining services for undergraduates /
di: Prescott, Melissa Kalpin.

"'Tis better to be brief than tedious" ? The evolution of the American Public library annual report, 1876-2004 /
di: Lear, Bernadette A.

Library services for adults in the 21st century
di: Okobi, Elsie A. Rogers Halliday.
Pubblicazione: (2014)

Putting customers first: Standards for serving the american poeple
Pubblicazione: (1994)

Social science reference services
di: Baxter, Pam M.
Pubblicazione: (1995)

The new planning for results :
di: Nelson, Sandra S.
Pubblicazione: (2001)

Technical services management 1965 - 1990 :
di: Smith, Linda C.
Pubblicazione: (1996)

Creating policies for results :
Pubblicazione: (2003)

The quality library : A guide to staff-driven improvement, better efficiency, and happier customers : review /
di: Alexander, Jean.

Digitised methods of library services
di: Singh, Pramod Kumar
Pubblicazione: (2004)

New directions in technical services:
di: Johnson, Peggy
Pubblicazione: (1997)

Computer and library services
Pubblicazione: (1998)

Comparing service priorities between staff and users in Association of Research Libraries (ARL) member libraries /
di: Jaggars, Damon E.

Spanish faculty preferences and usage of library services in the field of science and technology /
di: Pinto, Maria.

The role of service quality in student academic success: a case study in the public universities library
di: Nguyen, Le Ngoc Tram, et al.
Pubblicazione: (2023)

Staffing for results :
di: Mayo, Diane
Pubblicazione: (2002)

Marketing concepts for libraries and information services
di: Sáez, Eileen Elliott de
Pubblicazione: (2004)

Developing library and information center collections
di: Evans, G. Edwards
Pubblicazione: (2004)

Library and information center management
di: Stueart, Robert D.
Pubblicazione: (2002)

Developing library and information center collections
di: Evans, G. Edward
Pubblicazione: (2000)

Library and information center management
di: Stueart, Robert D.
Pubblicazione: (2002)

Developing library and information center collections
di: Evans, G. Edwards
Pubblicazione: (2004)

Library technical services:
di: Godden, Irene P.
Pubblicazione: (1991)

Reference services
di: Sharma, S. K.
Pubblicazione: (2005)

Library and information center management
di: Stueart, Robert D.
Pubblicazione: (2002)

Reference and information services :
Pubblicazione: (1991)

Reference and information services :
Pubblicazione: (2001)

Managing for results :
di: Nelson, Sandra S.
Pubblicazione: (2000)

Technical services today and tomorrow
Pubblicazione: (1998)

Developing an outstanding core collection:
di: Alabaster, Carol
Pubblicazione: (2002)

Teaching-learning library and information services :
di: Jain, Mahendra Kumar
Pubblicazione: (2006)

Directory of library technical services home pages
di: Stewart, Barbara
Pubblicazione: (1997)

Managing outsourcing in library and information services
di: Pantry, Sheila
Pubblicazione: (2004)

Barriers to U.S. service trade in Japan
di: Alexander, Arthur J.
Pubblicazione: (1984)

Service America in the new economy /
di: Albrecht, Karl, 1941-
Pubblicazione: (2002)

Information technology and library services
di: Sharma, S. K.
Pubblicazione: (2007)