Be my guest : English for the hotel industry
This fifteen-unit course is ideal for both in-service and pre-service students. It deals with the many situations in which hotel employees meet guests, including reception, restaurant and bar work, answering the phone, giving directions, dealing with guests? problems, writing short e-mails and lette...
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| Format: | Book |
| Language: | Undetermined |
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New York
Cambridge University Press
2002
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| Institutions: | Trung tâm Học liệu Trường Đại học Cần Thơ |
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