Be my guest : English for the hotel industry

This fifteen-unit course is ideal for both in-service and pre-service students. It deals with the many situations in which hotel employees meet guests, including reception, restaurant and bar work, answering the phone, giving directions, dealing with guests? problems, writing short e-mails and lette...

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Detalles Bibliográficos
Autor principal:	O'Hara, Francis
Formato:	Libro
Lenguaje:	Undetermined
Publicado:	New York Cambridge University Press 2002
Materias:	English language,Anh ngữ Textbooks for foreign speakers,Giáo trình dành cho người nước ngoài
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