Perfect phrases for customer service : Hundreds of tools, techniques, and scripts for handling any situation

A satisfied customer is a loyal customer, and in today's supercompetitive business economy few things are as crucial to a company's bottom line as the quality of its customer service. This latest title in the popular Perfect Phrases series is just the thing for customer service employees a...

وصف كامل

محفوظ في:
التفاصيل البيبلوغرافية
المؤلف الرئيسي: Bacal, Robert
التنسيق: كتاب
اللغة:Undetermined
منشور في: New York McGraw-Hill 2005
الموضوعات:
الوسوم: إضافة وسم
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Thư viện lưu trữ: Trung tâm Học liệu Trường Đại học Cần Thơ