The world of customer service
For continued customer loyalty, every member of an organization needs to be involved in delivering excellent customer service. The World of Customer Service 2E teaches exemplary customer service tactics used by professionals in all types of organizations. Reflecting current concepts and tips, this p...
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| Format: | Book |
| Language: | Undetermined |
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Mason, Ohio
Thomson
2008
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| Institutions: | Trung tâm Học liệu Trường Đại học Cần Thơ |
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