Perfect phrases for customer service :

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Perfect phrases for customer service : Hundreds of tools, techniques, and scripts for handling any situation

A satisfied customer is a loyal customer, and in today's supercompetitive business economy few things are as crucial to a company's bottom line as the quality of its customer service. This latest title in the popular Perfect Phrases series is just the thing for customer service employees a...

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Wedi'i Gadw mewn:

Manylion Llyfryddiaeth
Prif Awdur:	Bacal, Robert
Fformat:	Llyfr
Iaith:	Undetermined
Cyhoeddwyd:	New York McGraw-Hill 2005
Pynciau:	Customer services,Customer services Dịch vụ khách hàng,Dịch vụ khách hàng
Tagiau:	Ychwanegu Tag Dim Tagiau, Byddwch y cyntaf i dagio'r cofnod hwn!

Thư viện lưu trữ:	Trung tâm Học liệu Trường Đại học Cần Thơ

Eitemau Tebyg

Customer service
gan: Lucas, Robert W
Cyhoeddwyd: (2005)

The world of customer service
gan: Gibson-Odgers, Pattie
Cyhoeddwyd: (2008)

Services marketing : Integrating customer focus across the firm
gan: Zeithaml, Valarie A
Cyhoeddwyd: (2016)

4 phong cách bán hàng :
gan: Mache, Chuch
Cyhoeddwyd: (2008)

Dịch vụ sửng sốt khách hành sửng sờ =
gan: Zemke, Ron
Cyhoeddwyd: (2011)

Phân tích nhu cầu sử dụng dịch vụ hỗ trợ thử việc cho sinh viên trên địa bàn thành phố Cần Thơ :
gan: Trần, Thị Ngọc Hà
Cyhoeddwyd: (2012)

Phân tích các yếu tố ảnh hưởng đến quyết định của khách hàng chọn ngân hàng cung cấp sản phẩm dịch vụ trên địa bàn thành phố Cần Thơ :
gan: Trương, Thị Hương Thảo
Cyhoeddwyd: (2013)

Phân tích các nhân tố ảnh hưởng đến quyết định lựa chọn dịch vụ lưu trú tại các khách sạn cao cấp của khách du lịch quốc tế tại thành phố Cần Thơ :
gan: Đồng, Cẫm Thanh Thư
Cyhoeddwyd: (2016)

So sánh các nhân tố ảnh hưởng đến quyết định mua sắm trường hợp: Tại cửa hàng tiện lợi và tại siêu thị của người tiêu dùng trên địa bàn thành phố Cần Thơ :
gan: Từ, Gia Yên
Cyhoeddwyd: (2017)

Giải pháp nâng cao chất lượng dịch vụ du lịch trên địa bàn quận Thốt Nốt, thành phố Cần Thơ :
gan: Nguyễn, Tuấn Kiệt
Cyhoeddwyd: (2016)

Nghiên cứu các yếu tố ảnh hưởng đến lòng trung thành tái sử dụng dịch vụ taxi Mai Linh trên địa bàn thành phố Cần Thơ :
gan: Trần, Thị Ngọc Hằng
Cyhoeddwyd: (2020)

Nghiên cứu ảnh hưởng của chất lượng dịch vụ đến sự gắn kết của khách hàng sử dụng dịch vụ thông tin di động mạng Vinaphone tại thành phố Cần Thơ :
gan: Nguyễn, Lê Minh Quang
Cyhoeddwyd: (2017)

Các giải pháp nâng cao chất lượng khám chữa bệnh đối với đối tượng bảo hiểm y tế tự nguyện tại tỉnh Vĩnh Long :
gan: Lê, Thị Ngọc Thảo
Cyhoeddwyd: (2012)

Phân tích các nhân tố ảnh hưởng đến mức độ hài lòng của sinh viên đối với chất lượng dịch vụ đào tạo của trường Đại học Võ Trường Toản :
gan: Triệu, Hà Vy
Cyhoeddwyd: (2014)

Phân tích các nhân tố tác động đến giá trị cảm nhận của khách hàng tại siêu thị Coopmart Cần Thơ :
gan: Trần, Thị Ngọc Mai
Cyhoeddwyd: (2017)

Phân tích các yếu tố ảnh hưởng đến quyết định sử dụng thực phẩm an toàn của người tiêu dùng tại thành phố Cần Thơ :
gan: Nguyễn, Phương Quang
Cyhoeddwyd: (2017)

Nghiên cứu các nhân tố ảnh hưởng đến quyết định mua mỹ phẩm chăm sóc da của người tiêu dùng tại thành phố Cần Thơ :
gan: Nguyễn, Kim Yến
Cyhoeddwyd: (2017)

Nghiên cứu các yếu tố ảnh hưởng đến việc lựa chọn thuốc không kê đơn của người dân tại các cơ sở bán lẻ thuốc ở thành phố Cần Thơ :
gan: Lữ, Thiện Phúc
Cyhoeddwyd: (2017)

Đánh giá mức độ hài lòng của khách hàng đối với các ngân hàng thuơng mại ở An Giang :
gan: Lâm, Mỹ Thanh
Cyhoeddwyd: (2013)

Các nhân tố ảnh hưởng đến quyết định lựa chọn gói cước Mobile internet MobiFone của khách hàng tại Cần Thơ :
gan: Đinh, Thị Lan Anh
Cyhoeddwyd: (2020)

Care packages for your customers :
gan: Glanz, Barbara A.
Cyhoeddwyd: (2007)

Đánh giá sự hài lòng của khách hàng đối với chất lượng dịch vụ tại các siêu thị ở quận Ninh Kiều, Thành phố Cần Thơ :
gan: Trần, Nguyệt Linh
Cyhoeddwyd: (2011)

Chăm sóc khách hàng Bưu điện
gan: Nguyễn, Quang Hưng
Cyhoeddwyd: (2008)

4 phong cách bán hàng : Vì sao họ thành công và làm thế nào để thành công như họ =
gan: Mache, Chuch
Cyhoeddwyd: (2007)

Fabled service :
gan: Sanders, Betsy
Cyhoeddwyd: (1995)

Your customer rules ! :
gan: Price, Bill
Cyhoeddwyd: (2015)

Phân tích các yếu tố ảnh hưởng đến lòng trung thành của khách hàng đối với siêu thị Co.opMart tại thành phố Cần Thơ :
gan: Huỳnh, Thị Dư
Cyhoeddwyd: (2015)

Các nhân tố ảnh hưởng đến lòng trung thành của khách hàng sử dụng dịch vụ internet thuộc Tập đoàn Bưu chính Viễn thông Việt Nam tại thành phố Cần Thơ: Mô hình thời gian :
gan: Lê, Ngọc Diễm Trang
Cyhoeddwyd: (2018)

Services marketing
gan: Bateson, John E. G
Cyhoeddwyd: (2011)

Đánh giá sự hài lòng của khách hàng đối với dịch vụ của các siêu thị điện máy ở Thành phố Cần Thơ :
gan: Bùi, Thị Ngọc Ngà
Cyhoeddwyd: (2013)

Khách hàng là số 1 :
gan: Blanchard, Kenneth H.
Cyhoeddwyd: (2012)

Các nhân tố ảnh hưởng đến quyết định lựa chọn nhà cung cấp: công ty cổ phần Pymepharco của các nhà thuốc, quầy thuốc tại Đồng bằng sông Cửu Long :
gan: Mai, Minh Thuận
Cyhoeddwyd: (2020)

Care packages for your customers :
gan: Glanz, Barbara A.
Cyhoeddwyd: (2007)

Customer experience for dummies
gan: Barnes, Roy
Cyhoeddwyd: (2015)

@ your service
gan: Eliason, Frank
Cyhoeddwyd: (2012)

Dazzling your customers through service
gan: Byham, William C
Cyhoeddwyd: (1997)

Customer service :
gan: Lucas, Robert W.
Cyhoeddwyd: (2005)

Customer service :
gan: Lucas, Robert W.
Cyhoeddwyd: (2005)

Services marketing :
gan: Zeithaml, Valarie A.
Cyhoeddwyd: (2006)

Đánh giá mức độ hài lòng của khách hàng đối với các sản phẩm dịch vụ tại ngân hàng Đông Á chi nhánh Kiên Giang :
gan: Đặng, Văn Khoa
Cyhoeddwyd: (2010)