Perfect phrases for customer service : Hundreds of tools, techniques, and scripts for handling any situation

A satisfied customer is a loyal customer, and in today's supercompetitive business economy few things are as crucial to a company's bottom line as the quality of its customer service. This latest title in the popular Perfect Phrases series is just the thing for customer service employees a...

Descripció completa

Guardat en:
Dades bibliogràfiques
Autor principal: Bacal, Robert
Format: Llibre
Idioma:Undetermined
Publicat: New York McGraw-Hill 2005
Matèries:
Etiquetes: Afegir etiqueta
Sense etiquetes, Sigues el primer a etiquetar aquest registre!
Thư viện lưu trữ: Trung tâm Học liệu Trường Đại học Cần Thơ

Ítems similars