Employee management and customer service in the retail industry

Employee Management and Customer Service in the Retail Industry, by Gary Heil and Chris Thomas, attempts to combine the psychology of dealing with employees and customers with the practical realities of managing a retail business. Organized into ten chapters, this book loosely follows a retail manag...

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Détails bibliographiques
Auteur principal:	Heil, Gary
Format:	Livre
Langue:	Undetermined
Publié:	Hoboken, N.J. Wiley 2006
Sujets:	Retail trade,Retail trade,Bán lẻ,Bán lẻ Personnel management,Employees,Quản trị nhân sự,Nhân viên
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Thư viện lưu trữ:	Trung tâm Học liệu Trường Đại học Cần Thơ

Employee management and customer service in the retail industry

par Heil, Gary
Publié 2006

Thư viện lưu trữ: Trung tâm Thư viện - Trường Đại học Công nghiệp TP. Hồ Chí Minh

Employee management and customer service in the retail industry

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