How to deal with difficult customers : 10 simple strategies for selling to the stubborn, obnoxious, and belligerent
Praise for How to Deal with Difficult Customers. "The application of the ten key strategies in this book will help every sales professional learn how to deal with the truly difficult and how to avoid creating unnecessary difficulties. It's written with the same wit, humor, and inspiration...
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| Format: | Livre |
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Hoboken, N.J.
Wiley
2007
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| Thư viện lưu trữ: | Trung tâm Học liệu Trường Đại học Cần Thơ |
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