How to deal with difficult customers : 10 simple strategies for selling to the stubborn, obnoxious, and belligerent

Praise for How to Deal with Difficult Customers. "The application of the ten key strategies in this book will help every sales professional learn how to deal with the truly difficult and how to avoid creating unnecessary difficulties. It's written with the same wit, humor, and inspiration...

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Bibliografische gegevens
Hoofdauteur: Anderson, Dave
Formaat: Boek
Taal:Undetermined
Gepubliceerd in: Hoboken, N.J. Wiley 2007
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