How to deal with difficult customers : 10 simple strategies for selling to the stubborn, obnoxious, and belligerent

Praise for How to Deal with Difficult Customers. "The application of the ten key strategies in this book will help every sales professional learn how to deal with the truly difficult and how to avoid creating unnecessary difficulties. It's written with the same wit, humor, and inspiration...

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Autore principale: Anderson, Dave
Natura: Libro
Lingua:Undetermined
Pubblicazione: Hoboken, N.J. Wiley 2007
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