The management and control of quality

The market leader in quality management, this text is built on the strength and experience of well-known authors in the field. Experience as examiners for the Malcolm Baldrige Award, allow both Evans and Lindsay to integrate the framework and essential content of the Malcolm Baldrige National Qualit...

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Bibliografski detalji
Glavni autor: Evans, James R.
Format: Knjiga
Jezik:Undetermined
Izdano: South-western Thomson South-western 2005
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