The management and control of quality

The market leader in quality management, this text is built on the strength and experience of well-known authors in the field. Experience as examiners for the Malcolm Baldrige Award, allow both Evans and Lindsay to integrate the framework and essential content of the Malcolm Baldrige National Qualit...

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Главный автор: Evans, James R.
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Язык:Undetermined
Опубликовано: South-western Thomson South-western 2005
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Thư viện lưu trữ: Trung tâm Học liệu Trường Đại học Cần Thơ