Phone skills for the information age

This five-hour program teaches proper phone use to help students develop and maintain professional relationships, project a positive company image, and provide reliable service. Phone Skills for the Information Age features realistic situations and problems found in today's increasingly complex...

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Bibliografiset tiedot
Päätekijä: Maxwell, Dorothy
Aineistotyyppi: Kirja
Kieli:Undetermined
Julkaistu: New York McGraw-Hill 2006
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Thư viện lưu trữ: Trung tâm Học liệu Trường Đại học Cần Thơ
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082 |a 651.73 
082 |b M465 
100 |a Maxwell, Dorothy 
245 0 |a Phone skills for the information age 
245 0 |c Dorothy Maxwell 
260 |a New York 
260 |b McGraw-Hill 
260 |c 2006 
520 |a This five-hour program teaches proper phone use to help students develop and maintain professional relationships, project a positive company image, and provide reliable service. Phone Skills for the Information Age features realistic situations and problems found in today's increasingly complex business environments. The text includes reinforcement exercises, self-assessments, case studies, reference charts for on-the-job use, and a glossary. 
650 |a Telephone in business,Telephone etiquette,Điện thoại trong kinh doanh 
904 |i Tuyến 
980 |a Trung tâm Học liệu Trường Đại học Cần Thơ