Phone skills for the information age

This five-hour program teaches proper phone use to help students develop and maintain professional relationships, project a positive company image, and provide reliable service. Phone Skills for the Information Age features realistic situations and problems found in today's increasingly complex...

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Bibliographic Details
Main Author:	Maxwell, Dorothy
Format:	Book
Language:	Undetermined
Published:	New York McGraw-Hill 2006
Subjects:	Telephone in business,Telephone etiquette,Điện thoại trong kinh doanh
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