Switch : How to change things when change is hard
n Switch, the Heaths show how everyday people—employees and managers, parents and nurses—have united both minds and, as a result, achieved dramatic results: The lowly medical interns who managed to defeat an entrenched, decades-old medical practice that was endangering patients; The home-organizing...
Gardado en:
| Autor Principal: | |
|---|---|
| Formato: | Libro |
| Idioma: | Undetermined |
| Publicado: |
New York
Broadway Books
2010
|
| Những chủ đề: | |
| Các nhãn: |
Engadir etiqueta
Sen Etiquetas, Sexa o primeiro en etiquetar este rexistro!
|
| Thư viện lưu trữ: | Trung tâm Học liệu Trường Đại học Cần Thơ |
|---|
| LEADER | 01067nam a2200193Ia 4500 | ||
|---|---|---|---|
| 001 | CTU_226003 | ||
| 008 | 210402s9999 xx 000 0 und d | ||
| 082 | |a 303.4 | ||
| 082 | |b H437 | ||
| 100 | |a Heath, Chip | ||
| 245 | 0 | |a Switch : | |
| 245 | 0 | |b How to change things when change is hard | |
| 245 | 0 | |c Chip Heath and Dan Heath | |
| 260 | |a New York | ||
| 260 | |b Broadway Books | ||
| 260 | |c 2010 | ||
| 520 | |a n Switch, the Heaths show how everyday people—employees and managers, parents and nurses—have united both minds and, as a result, achieved dramatic results: The lowly medical interns who managed to defeat an entrenched, decades-old medical practice that was endangering patients; The home-organizing guru who developed a simple technique for overcoming the dread of housekeeping; he manager who transformed a lackadaisical customer-support team into service zealots by removing a standard tool of customer service. | ||
| 650 | |a Change (Psychology),Sự thay đổi (Tâm lý học) | ||
| 980 | |a Trung tâm Học liệu Trường Đại học Cần Thơ | ||