Dealing with difficult people
To resolve a conflict, first decide: is it hot or cold?: aim for warmth. Taking the stress out of stressful conversations: how to talk when you're emotionally entangled. The secret to dealing with difficult people: it's about you. How to deal with a mean colleague: stand up for yourself
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| Formato: | Livro |
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| Idioma: | Undetermined |
| Publicado em: |
Boston
Harvard Business Review Press
2018
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| Thư viện lưu trữ: | Trung tâm Học liệu Trường Đại học Cần Thơ |
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