Global quality : The new management culture

The concept of total quality management is designed to improve productivity and employee satisfaction. Based on the ideas of Dr W. Edwards Denning, this technique has been taken up by many of the most successful Japanese companies. This book is aimed at middle management and puts forward ideas that...

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書目詳細資料
主要作者: Macdonald, John
格式: 圖書
語言:Undetermined
出版: Amsterdam ; San Diego Pfeiffer & Co. 1993
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Thư viện lưu trữ: Trung tâm Học liệu Trường Đại học Cần Thơ
LEADER 01069nam a2200205Ia 4500
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082 |a 658.5 
082 |b M135 
100 |a Macdonald, John 
245 0 |a Global quality : 
245 4 |b The new management culture 
245 0 |c John Macdonald and John Piggott. 
260 |a Amsterdam ; San Diego 
260 |b Pfeiffer & Co. 
260 |c 1993 
520 |a The concept of total quality management is designed to improve productivity and employee satisfaction. Based on the ideas of Dr W. Edwards Denning, this technique has been taken up by many of the most successful Japanese companies. This book is aimed at middle management and puts forward ideas that are intended to bring about significant changes in management culture. The authors discuss the principles of quality management, and descibe how the theoretical suggestions made in the book may be put into practice 
650 |a Total quality management 
904 |i M.Loan 
980 |a Trung tâm Học liệu Trường Đại học Cần Thơ