The QFD book : the team approach to solving problems and satisfying customers through quality function deployment
QFD is a process for listening carefully to what your customers need and then making sure the features they want are designed in during the initial planning for a product--before it's on paper, on the assembly line, or on the shelf. Here is an uncommonly clear and concise explanation of what QF...
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New York
Amacom,Distributed by Quality Resources,
1993
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| Thư viện lưu trữ: | Trung tâm Học liệu Trường Đại học Cần Thơ |
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