The QFD book : the team approach to solving problems and satisfying customers through quality function deployment

QFD is a process for listening carefully to what your customers need and then making sure the features they want are designed in during the initial planning for a product--before it's on paper, on the assembly line, or on the shelf. Here is an uncommonly clear and concise explanation of what QF...

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Bibliografische gegevens
Hoofdauteur: Guinta, Lawrence R.
Formaat: Boek
Taal:Undetermined
Gepubliceerd in: New York Amacom,Distributed by Quality Resources, 1993
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