The control theory manager : combining the control theory of William Glasser with the wisdom of W. Edwards Deming to explain both what quality is and what lead-managers do to achieve it/
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| Main Author: | |
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| Format: | Book (Paper) |
| Language: | English |
| Published: |
New York :
HarperBusiness,
1994
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| Institutions: | Thư viện Trường Đại học Đà Lạt |
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