Business process change : A manager's guide to improving, redesinging, and automating processes

Business Process Change provides an overview of the options and describes a variety of business process techniques proven by successful companies over the course of a decade. Focuses on the process change problems faced by today's managers. Summarizes the state of the art of business process an...

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Detalhes bibliográficos
Autor principal: Harmon, Paul
Formato: Livro
Idioma:Vietnamese
Publicado em: San Francisco Morgan Kaufmann Publishers 2003
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Thư viện lưu trữ: Thư viện Trường Đại học Nam Cần Thơ
Descrição
Resumo:Business Process Change provides an overview of the options and describes a variety of business process techniques proven by successful companies over the course of a decade. Focuses on the process change problems faced by today's managers. Summarizes the state of the art of business process analysis & improvement, including the basic vocabulary of modeling. Presents a methodology based on the best practices available that can be tailored for specific needs and that maintains a focus on the human aspects of process redesign. Offers detailed case studies showing how these methods are implemented.
Descrição Física:xxi, 529 p. 24cm
ISBN:1558607587